Account and billing
Plan changes, invoices, access, usage limits, and account recovery.
Open help guide →Help Center
Product help, organized around the work.
Frequently asked questions, popular articles, and ways to contact the support team directly.
Kategoriler
Jump quickly to the relevant section by topic.
Deployment troubleshooting
Build failures, runtime errors, missing variables, and unhealthy releases.
Open help guide →Domains and DNS
Domain verification, DNS propagation, certificates, and route ownership.
Open help guide →Security and access
Roles, API tokens, secret rotation, and safe incident collaboration.
Open help guide →Frequently asked questions
Answers to the most common questions.
What limits does the Free plan include?
The Starter plan includes free usage for up to 100,000 requests per month across all regions, automatic SSL, and global CDN delivery.
Why did my deployment fail?
The most common cause is a build command in apex.config.json that works locally but hits a missing dependency remotely. Inspect the build log with apex logs --build.
How do I connect my custom domain?
Open project settings from the dashboard and add your domain; after creating the provided DNS record with your provider, verification completes automatically.
How do I upgrade or downgrade my plan?
When you select a plan on the Pricing page, the change takes effect in the next billing period; no overage fee is charged.
Which regions store my data?
When creating a project, you can choose a primary data region; persistent data stays in that region even when the cache is distributed globally.